Refund policy

Your satisfaction is our top priority. That’s why we offer a full money-back guarantee on all purchases made through our website.

If for any reason you are not completely satisfied with your order, you can receive a full refund — no questions asked — within 180 calendar days of receiving your purchase.

To request a refund, please contact our Support Team at support@myalphatonic.com

Kindly provide the following information:

First Name;

Last Name;

Email and Phone used to place the order;

Shipping Address;

Shipping City;

State;

Zip code;

Order Number;

Quantity of such items

You will receive a response within 48 hours, Monday through Friday, between 8:00 AM and 5:30 PM Pacific Standard Time. Our refund process is simple and hassle-free.

After completing the steps above, please allow time for communication with your credit card company or bank while your refund is being processed.

Once approved, it may take up to 7 business days for the refunded amount to appear on your card.